Terms of Service

Overview

This website is operated by Lavana Skin, a subsidiary of Lavana Medical Aesthetics. Throughout the site, the terms “we”, “us”, and “our” refer to Lavana Skin. Lavana Skin offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing products or booking services from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, customers, vendors, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any of our services.

Any new features or tools added to the current store or booking platform shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update or change any part of these Terms by posting updates here. It is your responsibility to check this page periodically for changes. Your continued use of or access to the site after changes are posted constitutes acceptance of those changes.

Our store and booking platform are hosted by Shopify Inc., which provides us with the online e-commerce and scheduling platform that allows us to sell products and services to you.

1 – Online Store & Booking Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your province or territory of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.
You may not use our products or services for any unlawful purpose, nor may you violate any laws in your jurisdiction in the course of using the Service.
You must not transmit any viruses, malware, or destructive code.

A breach of any of these Terms will result in an immediate termination of your Services.

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2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted over various networks and adapted to technical requirements. Credit card details are always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

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3 – Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The content is provided for general information only and should not be used as the sole basis for decision-making without consulting more accurate and complete sources.

We may update the site at any time but are not obligated to do so. You agree it is your responsibility to monitor changes.

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4 – Modifications to the Service & Prices

Prices for our products and services are subject to change without notice.

We reserve the right to modify or discontinue any part of the Service without notice.

We shall not be liable for any changes, price adjustments, or discontinuation of the Service.

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5 – Products & Services

Certain products or services may be available exclusively online. These items may have limited quantities and are subject to our Return Policy.
We make every effort to display accurate images and colors of our products, but cannot guarantee your device’s display will be accurate.

We reserve the right to limit sales by person, region, or jurisdiction, and to discontinue any product or service at any time.

We do not guarantee that any products, services, or information will meet your expectations or that any errors will be corrected.

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6 – Accuracy of Billing & Account Information

We reserve the right to refuse or cancel any order. Orders may be limited or canceled per customer, household, or payment method.

You agree to provide complete and up-to-date billing and account details for all purchases.

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7 – Optional Tools

We may provide access to third-party tools, which are provided “as is” without warranties. We are not responsible for your use of these tools. Any use is at your own risk, and you should review the terms of the third-party providers.

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8 – Third-Party Links

This site may include links to third-party websites not affiliated with us. We are not responsible for their content, accuracy, or policies. You should review their terms before engaging in any transactions.

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9 – User Comments & Submissions

If you send us feedback, ideas, or other submissions, you agree that we may use them without restriction.

You agree not to post unlawful, abusive, defamatory, or harmful material, and not to violate the rights of any third party.

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10 – Personal Information

Your submission of personal information is governed by our Privacy Policy.

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11 – Errors, Inaccuracies & Omissions

Occasionally, information may contain errors related to product descriptions, pricing, promotions, or availability. We reserve the right to correct these errors at any time without prior notice.

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12 – Prohibited Uses

You may not use the site or its content for:

• Any unlawful purpose
• Soliciting unlawful acts
• Violating laws or regulations
• Infringing intellectual property rights
• Harassing, abusing, or discriminating against others
• Uploading malicious code
• Collecting personal information without consent
• Spamming or phishing
• Any obscene or immoral purpose

We may terminate your access for violating prohibited uses.

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13 – Disclaimer of Warranties & Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, or error-free.

All services and products are provided “as is” without warranties, express or implied.
Lavana Skin, Lavana Medical Aesthetics, and our affiliates shall not be liable for any damages arising from your use of our products or services, except to the extent prohibited by law.

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14 – Indemnification

You agree to indemnify and hold harmless Lavana Skin, Lavana Medical Aesthetics, and their affiliates from any claims or damages arising from your breach of these Terms or violation of laws.

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15 – Severability

If any provision of these Terms is found to be unlawful or unenforceable, it will be severed without affecting the remaining provisions.

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16 – Termination

These Terms remain in effect unless terminated by either you or us. You may terminate by ceasing use of our Services. We may terminate without notice if you breach these Terms.

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17 – Entire Agreement

These Terms, along with our posted policies, constitute the entire agreement between you and us, superseding any prior agreements.

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18 – Governing Law

These Terms and any related agreements shall be governed by the laws of Canada and the province of Alberta, without regard to conflict of law provisions.

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Website Disclaimer

The information provided on this website is for general educational and informational purposes only and is not intended as medical advice. Lavana Skin does not diagnose, treat, cure, or prevent any medical condition. Content on this site, including product descriptions and blog articles, should not be used as a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before starting any skincare routine, using new products, or if you have concerns about a skin condition. Use of this website and its products is at your own risk.