Shipping Policy

At Lavanaskin.ca, we’re committed to making sure your skincare products arrive safely and on time. Please review our shipping policy below for details on how we process and ship your orders.

⸻

Order Processing

• Processing Time: Orders are typically processed within 1–2 business days (excluding weekends and holidays).
• You will receive a confirmation email once your order has been placed, and another email with tracking details once your package has shipped.

⸻

Shipping Methods & Rates

• We ship using Canada Post for all orders.
• Shipping rates are calculated automatically at checkout based on your delivery address, package weight, and selected service.
• Available shipping options (such as Expedited, Xpresspost, or Priority) will be shown during checkout.

⸻

Estimated Delivery Times

• Within Canada: 2–7 business days (depending on location and shipping method).

Please note: We only deliver within Canada at the moment. Delivery times are estimates provided by Canada Post and are not guaranteed.

⸻

Order Tracking

Once your order ships, you will receive an email with a Canada Post tracking number so you can follow your package’s journey.

⸻

Shipping Restrictions

• Lavanaskin.ca is not liable for shipping delays caused by weather, postal service disruptions, or customs clearance.

⸻

Free Shipping Offers

From time to time, we may offer free shipping promotions. Any active promotions will be clearly displayed on our website and applied at checkout if your order qualifies.

⸻

Lost or Damaged Packages

If your order is lost or arrives damaged:

1. Please contact us at skincare@lavanamed.com within 7 days of delivery.
2. We will work with Canada Post to resolve the issue.

⸻

Questions?

If you have any questions about shipping, please reach out to us at